NHL Reviews

Customer Service Exception: There are isolated instances of good customer service, such as a reviewer praising Cristin for excellent service.

Poor Customer Service: Most reviews indicate poor customer service, including issues with chatbots and difficulty in contacting human representatives.

Order Issues: There are frequent complaints about orders not being shipped on time, items being out of stock, and incorrect orders.

Return Problems: Customers have reported difficulties in returning items, including high return fees and long processing times for refunds.

Product Quality: Many reviewers have mentioned receiving defective or poorly made products, such as undersized items and material defects.

Shipping Delays: Shipping times are often longer than expected, with some orders taking weeks to arrive.

General Dissatisfaction: The overall rating from multiple review platforms is low, indicating widespread dissatisfaction with the shopping experience.